Privacy policy

Last updated: 10 November 2026

Wabelin is the trading name of PAWTRIPS GLOSSOP LTD, a private limited company registered in England under company number 17531123. The registered office is 32 Slatelands Road, Glossop, England, SK13 6LH, United Kingdom.

For data protection law, PAWTRIPS GLOSSOP LTD is the controller of personal information collected through wabelin.shop and our customer service channels.

This store is hosted by Shopify Inc. and its affiliates (“Shopify”). Shopify acts as our processor (and, under some US state privacy laws, as our service provider) when it hosts the website, checkout, orders, payments, and related store services.

If you have a privacy question or want to exercise a right described below, email contact@wabelin.shop or write to us at the registered office above. You can also call +1 (917) 951-4024. We respond within 1–2 business days.

Personal information we collect

The information we collect depends on how you use the store:

  • Contact and account details: name, email address, delivery and billing address, phone number, and account preferences if you create an account.
  • Order and payment details: the items you buy or add to your cart, order history, and payment confirmation. Payment card details are processed by Shopify and its payment partners; we do not store full card numbers.
  • Messages: information you send us by email, phone, or the contact form, including photographs you share about an order or a return.
  • Device and usage information: IP address, browser and device type, approximate location derived from IP address, pages viewed, and how you move through the site. This is collected through cookies and similar technologies, including those set by Shopify.

We do not collect this information from you in order to sell a mailing list, and we do not buy lists of personal information to market the store.

How we use personal information

We use personal information to:

  • take and fulfil orders, arrange shipping from the United Kingdom to the United States, handle returns and refunds, and provide customer service;
  • process payments and prevent fraud or misuse;
  • operate, secure, and improve the website and checkout;
  • send transactional messages about your order, such as confirmations, dispatch, and tracking;
  • send marketing email only if you have opted in, or where applicable law allows, and with a way to unsubscribe;
  • keep records we are required to keep under UK company and tax law; and
  • comply with law and respond to lawful requests.

Under UK GDPR and the Data Protection Act 2018, we rely on one or more of these legal bases: performance of a contract with you; our legitimate interests in running and securing the shop, provided those interests are not overridden by your rights; legal obligation; and consent, where we ask for it (for example, certain cookies or marketing).

Shopify and other service providers

We share personal information with service providers who process it for us, only as needed to run the store:

  • Shopify, which hosts the store and processes checkout, payments, orders, accounts, cookies, and related analytics or advertising features available on the Shopify platform.
  • Payment providers used at checkout.
  • Carriers and fulfilment partners, so that an order or a return can be delivered.
  • Professional advisers or authorities when the law requires it, or to protect our legal rights.

We do not sell your personal information for money.

Some activity on a Shopify store — for example the use of cookies or pixels for analytics, measurement, or advertising — may be treated as a “sale,” “sharing,” or “targeted advertising” under US state privacy laws such as the California Consumer Privacy Act (CCPA), as amended by the CPRA. You can opt out of that activity as described below.

We may also disclose information if we are involved in a reorganisation, sale, or similar transaction, or if we are required to do so by law.

Cookies

The site uses cookies and similar technologies:

  • Essential cookies are needed for the site and checkout to work, including the shopping cart and security. These are used by default.
  • Analytics or marketing cookies, if used, help us understand how the site is used or measure or show advertising. Where required, these are used only with your consent, which you can withdraw.

Shopify may set cookies as part of hosting the store. You can also control cookies through your browser settings. Blocking essential cookies may prevent checkout from working.

Your privacy choices (US state laws, including CCPA)

If you are a resident of California or of another US state that gives you similar rights, you may have the right to:

  • know and access the personal information we hold about you, including in a portable form;
  • correct inaccurate personal information;
  • request deletion of personal information, subject to legal exceptions (for example, we may retain order records we must keep);
  • opt out of the sale or sharing of personal information, and of targeted advertising;
  • limit the use of sensitive personal information, if we collect it (we do not use sensitive personal information to infer characteristics about you); and
  • not be discriminated against for exercising these rights.

To opt out of activity that may be considered a “sale,” “share,” or “targeted advertising,” use our Your Privacy Choices page, or email contact@wabelin.shop. If your browser sends a Global Privacy Control (GPC) signal, we will treat that as an opt-out request for that browser, where required.

You may use an authorised agent to make a request, as allowed by law. We may need to verify your identity, and the agent’s authority, before we can complete the request.

California residents may also have a right to ask about information disclosed to third parties for their direct marketing, where that rule applies. We do not disclose personal information to third parties for their own direct marketing in that way.

Other rights (including UK GDPR)

Depending on where you live, you may also have the right to access, correct, delete, or restrict the use of your information, to object to certain processing, to withdraw consent, and to data portability.

To make a request, email contact@wabelin.shop. We may need to verify your identity.

If you are in the United Kingdom, you can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk. If you are in California, you can contact the California Attorney General at oag.ca.gov/privacy. We would welcome the chance to address your concern first.

International transfers

PAWTRIPS GLOSSOP LTD is established in the United Kingdom. Shopify and some other providers process information in the United States and other countries. Where required, we rely on appropriate safeguards for those transfers, such as standard contractual clauses or Shopify’s own transfer mechanisms.

Retention

We keep personal information only for as long as we need it for the purposes above. Order and tax records are typically kept for six years after the end of the relevant financial year, as required for a UK company. Account, customer service, and technical logs are kept for a shorter period unless we must keep them longer.

Children

The store is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, email us and we will take appropriate steps to delete it.

Security

We take reasonable technical and organisational steps to protect personal information. No website or transmission can be guaranteed to be completely secure.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top will change when we do. The current version will always be available on this page.

Contact

PAWTRIPS GLOSSOP LTD (trading as Wabelin)
Company number 17531123
32 Slatelands Road, Glossop, England, SK13 6LH, United Kingdom
Email: contact@wabelin.shop
Phone: +1 (917) 951-4024