Shipping policy
Last updated: 10 November 2026
Wabelin is the trading name of PAWTRIPS GLOSSOP LTD, a private limited company registered in England under company number 17531123. The registered office is 32 Slatelands Road, Glossop, England, SK13 6LH, United Kingdom.
This shipping policy applies to orders placed on wabelin.shop. We sell knit hats and berets to customers in the United States, priced in US dollars (USD).
If you have a question about an order, email contact@wabelin.shop or call +1 (917) 951-4024. We respond within 1–2 business days.
Where we ship
We ship to the United States only. We do not ship to other countries at this time.
Orders ship from the United Kingdom.
How long delivery takes
- Processing (handling) takes 1–3 business days. Business days are Monday to Friday, UK time. UK public holidays are not business days.
- After an order is dispatched, tracked international delivery to the United States takes 6–10 business days.
- The total estimate, from order to delivery, is 7–13 business days.
These are estimates. Customs processing, carrier events, or incorrect address details can add time. If your order is delayed, email us with your order number and we will look into it.
Shipping cost
- Standard tracked shipping is $8.95.
- Shipping is free on orders of $75 or more (subtotal).
We offer this standard tracked service only. There is no express option.
The shipping charge shown at checkout is the amount you pay for delivery.
Duties and import taxes
Duties and import taxes are included in the price (DDP). You pay no extra duties or customs fees on delivery.
Tracking
When your order is dispatched, we send tracking information to the email address used at checkout. You can use that information to follow the shipment with the carrier.
Delivery address
Please check that your delivery address is complete and correct before you pay. We cannot take responsibility for an order that is delayed or undeliverable because of an incorrect or incomplete address supplied at checkout.
If a package is returned to us because it could not be delivered, email contact@wabelin.shop and we will help you with the next step.
Lost or damaged parcels
Until your order is delivered, it remains our responsibility. If a shipment is lost, or arrives damaged, email us within 7 days of delivery (or of the date the tracking shows as delivered) and include photographs if the item or packaging is damaged. We will put that right, as described in our Returns & refunds policy.
Contact
PAWTRIPS GLOSSOP LTD (trading as Wabelin)
Company number 17531123
32 Slatelands Road, Glossop, England, SK13 6LH, United Kingdom
Email: contact@wabelin.shop
Phone: +1 (917) 951-4024